Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times vary depending on the shipping carrier and destination. Most orders are delivered within 3–10 business days.

Shipping Costs

Shipping costs are calculated at checkout based on the customer’s location and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor the progress of your delivery.

Delays

While we strive to deliver all orders on time, shipping delays may occasionally occur due to weather conditions, carrier issues, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Sebastien & Co is not responsible for delays or lost packages resulting from incorrect addresses provided at checkout.

If you have any questions regarding shipping, please contact us at:

Email: contact@sebastienco.io

Phone: 463-207-3221